Last Updated: Jun 2025

Finelem Privacy Notice

This Privacy Policy is meant to help you understand what information is collected on Finelem(“Service”) by Pelaggo LLC and its affiliates (“Company,” “us,” “our” or “we”), why we collect it and what we do with it.

1. Information We Collect

a. Anonymous Users

We collect anonymized information when you access the Service without signing in. This includes technical data such as browser type, device information, IP address (truncated or masked), usage patterns, and responses to surveys or feedback forms.

b. Signed-In Users

When you create an account or sign in to the Service, we may collect additional personal and usage-related information, including:

• Account information (e.g., name, email address, username)
  
• Activity logs (e.g., login times, features used, preferences)
  
• User-generated content (e.g., feedback, saved workspaces, notes)
  
• Communication history (e.g., support requests or inquiries)
  

2. How We Use the Information

We use the information we collect to:

• Provide, maintain, and improve the Service
  
• Understand how users interact with the platform
  
• Customize and personalize user experience
  
• Respond to inquiries, feedback, and support requests
  
• Conduct analytics and product development
  
• Comply with legal obligations
  

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable core functionality such as login and session management
  
• Understand user behavior and improve the Service
  
• Measure performance and engagement
  

You can control or disable cookies through your browser settings. However, some features of the Service may not function properly without them.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share anonymized or aggregated data for analytical or operational purposes.

Personal information may be shared with:

• Service providers performing tasks on our behalf (e.g., hosting, analytics)
  
• Legal or regulatory authorities when required by law
  
• Successors in the event of a business transfer (e.g., merger or acquisition)
  

All third-party service providers are contractually obligated to maintain the confidentiality and security of your data.

5. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, or misuse.

However, no system is completely secure, and we cannot guarantee absolute security of your information.

6. Data Retention

We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

Anonymous or aggregated data may be retained indefinitely for analytical purposes.

7. Your Choices and Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
  
• Request correction or deletion of your data
  
• Object to or restrict our processing
  
• Withdraw consent where processing is based on consent
  
• Export your data (data portability)
  

To exercise any of these rights, please contact us at contact@finelem.app.

8. Children’s Privacy

The Service is not intended for use by individuals under the age of 13 (or other age as required by local law). We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top and provide notice where required.